Privacy Policy

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This SMS Privacy Policy and Terms of Use explain how Cruz Orthodontics LLC collects, uses, and protects your information when you opt in to receive SMS text messages from us. By providing your phone number and opting in, you agree to the practices outlined below.

Information We Collect

When you opt in to receive SMS messages, we collect the following information:

• Your phone number
• Confirmation of your consent to receive SMS messages

How We Use Your Information

We use your information to:

• Send SMS messages you’ve opted in to receive
• Provide appointment reminders, updates, and relevant practice information
• Respond to your inquiries through two-way SMS communication

Sharing Your Information

• We do not share your phone number or SMS opt-in data with third parties for marketing purposes.
• We may disclose your information only if required by law or to protect the rights and safety of our patients and practice.

Your Rights

• You can opt out at any time by replying “STOP” to any message.
• For assistance, reply “HELP” or call us directly at 571-512-7770.

SMS Messaging Terms

1. Consent to Receive SMS Messages
By opting in, you agree to receive SMS text messages from Cruz Orthodontics LLC regarding:

• Appointment confirmations and reminders
• Practice updates and important notifications
• Promotional offers and events (if applicable)

You confirm that you are the authorized user of the mobile number provided and that you are at least 18 years old.

2. Message Frequency
Message frequency may vary depending on your treatment and communication preferences. 

3. Message and Data Rates
Standard message and data rates may apply, depending on your mobile carrier’s plan.

4. Opt-Out Instructions
To stop receiving messages, reply “STOP” at any time. You can also call us at 571-512-7770 for support.

5. Limitation of Liability
Cruz Orthodontics LLC is not responsible for charges, delays, or delivery failures caused by your mobile carrier or third-party platforms.

Data Security

We take reasonable and appropriate measures to safeguard your personal information from unauthorized access or disclosure in compliance with HIPAA and data protection laws.

Contact Us

If you have any questions or concerns regarding this policy or your SMS preferences, please contact us at:
Phone: 571-512-7770
Email: www.info@cruzorthodonticsva.com